Frequently Asked Questions

iRatio is a professional documentation platform that helps individuals and organizations create verified records of professional achievements, skills, and career histories. Our system provides standardized documentation that complements traditional resumes and references.

iRatio serves both professionals and organizations:

• Individuals: Document your professional journey and achievements
• Employers: Verify candidate histories and streamline hiring
• Educational Institutions: Track student career progression

Yes! iRatio offers a free tier that includes:

• Basic professional profile
• Documentation for up to 5 achievements
• Standard verification features

Premium plans with additional features are available for professionals and organizations needing more extensive documentation.

You can cancel at any time through your account settings:

1. Log in to your iRatio account
2. Navigate to "Billing & Subscriptions"
3. Select "Cancel Subscription"
4. Follow the confirmation prompts

Cancellations take effect at the end of your current billing period.

iRatio supports current versions of:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

For optimal performance, we recommend using the latest browser version available.

To reset your password:

1. Click "Forgot Password" on the login page
2. Enter your registered email address
3. Check your email for a password reset link
4. Follow the instructions to create a new password

If you don't receive the email, check your spam folder or contact support@iratio.ca.

Our verification process involves:

• Document Submission: Upload relevant professional documents
• Employer Confirmation: Automatic requests sent to listed employers
• Third-Party Validation: Cross-checking with educational institutions and certification bodies
• Manual Review: Final approval by our verification team

Most verifications are completed within 3-5 business days.

Yes. If you believe a verification is incorrect:

1. Log in to your iRatio account
2. Navigate to the disputed verification
3. Click "Request Review"
4. Provide supporting documentation

Our team will investigate and respond within 7 business days.